Permanent Opportunity: Job Description : Will lead a helpdesk team that provides technical support for a 24/7 multinational corporation based on ITIL standards. Helpdesk team will provide a high level of responsiveness and satisfaction for the end user. Must consistently display a high level of urgency when solving end user issues. Issue ownership, integrity and reliability are required along with an organized and pro-active approach to providing support for all IT-supported technologies. Must h...